Return and Exchange Policy

******TRADE RETURN AND EXCHANGE POLICY******

All Sales Are Final.

If upon delivery there is any missing or in incorrectly packaged items in your shipment, you must notify us within 48 hours of signing for your order.

If you wish to return damaged items please notify us within 30 days of receiving the goods. We will issue a returns form that must be completed and returned with the damaged items and a copy of invoice(s) which the items have ordered from within the last 30 days

The cost of return shipping plus all applicable charges will be the customer's responsibility.

All returned items must contain the order invoice including all your order details and a note explaining the damage.

Under no circumstances shall the company be responsible for any return shipping costs.

Under no circumstances shall the company be responsible for any indirect damages.

Return requests will be processed after the returns dept. inspects the condition of the items, please allow 5 working days for credit or refund to be processed. All returned items must contain the order invoice including all your order details and a note explaining the damage and if you would like a replacement or credit.

PicaPak.com reserves the right to refuse returned merchandise or may ban a customer from future purchases, if the customer has a history of abusing the returns policy. 

We reserve the right to change these terms and conditions at any time and it is your responsibility to read the terms and conditions on each occasion you use this website. This returns policy does not affect your statutory rights.